# Troubleshooting

We collect the most common troubleshooting of using Jenkins for your reference:

Instance troubleshooting is closely related to the Instance provider that is Cloud Platform, refer to Cloud Platform Documentation (opens new window)

# How can I use the logs?

You can find the keywords Failed or error from the logs directory: /data/logs

# Jenkins service can't start?

  1. You can check the status and logs of Jenkins service
    systemctl status jenkins
    journalctl -xe
    
  2. Search the keywords Failed or error from logs: /data/logs/jenkins