# FAQ

# ownCloud support multi-language?

Yes

# What is the default character set?

UTF-8

# Does ownCloud provide a client?

Yes, includes: ownCloud Desktop Client, ownCloud Android App, ownCloud iOS App

# ownCloud can preview and edit Office document?

No, you need to integrate Document Service for it, how to set?

# ownCloud can integrate external storage?

Yes

# How can OwnCloud view&edit file online?

You should complete the OnlyOffice setting on your OwnCloud

# How do I transfer files from one user to another?

See transferring files to another user (opens new window).

# How do I deal with problems caused by using self-signed SSL certificates?

See the security section of the OCC command (opens new window).

# I'm the admin and I lost my password! What do I do now!

See the reset admin password documentation (opens new window).

# What is a Federated System?

A Federated System is another ownCloud or OpenCloudMesh (opens new window) supporting cloud service.

# What the difference between the ownCloud(LAMP) and ownCloud(LEMP) ?

LAMP is using Apache as Web Server for your ownCloud
LEMP is using Nginx as Web Server for your ownCloud

# Can I use the RDS of Cloud Provider for ownCloud?

You can use the RDS for ownCloud if you need,and just need to modify the database configuration section in the wp-config.php

# Where is the database connection configuration of ownCloud?

Database configuration information in config.php in the ownCloud installation directory

# If there is no domain name, can I deploy ownCloud?

Yes, visit ownCloud by http://Internet IP

# What is the password for the database root user?

The password is stored in the server related file: /credentials/password.txt

# Is there a web-base GUI database management tools?

Yes, phpMyAdmin is on it, visit by http://Internet IP/phpmyadmin

# How to disable phpMyAdmin access?

Edit the phpMyAdmin configuration file, replace Require all granted with Require ip 192.160.1.0, then restart Apache service

# Is it possible to modify the source path of ownCloud?

Yes, modify it by vhost configuration file

# Can I configure this ownCloud if I don't understand the Linux command?

Yes, you can use GUI tool WinSCP to start ownCloud, no commands

# Do I need to change the owner(group) for the files which I upload by SFTP?

No, you don't need to change them because LAMP/LNMP was set to changed automaticly

# How to modify the path of ownCloud?

Example application's path is: /data/wwwroot/owncloud, you can modify it by vhost configuration file

# How to delete 9Panel?

Please delete all files in 9Panel /data/apps/9panel and keep an empty 9Panel folder

# How to change the permissions of filesytem?

Change owner(group) or permissions like below:

#for ownCloud(lamp)
chown -R apache.apache /data/wwwroot
#for ownCloud(lemp)
chown -R nginx.nginx /data/wwwroot


find /data/wwwroot -type d -exec chmod 750 {} \;
find /data/wwwroot -type f -exec chmod 640 {} \;

# Can I deploy multiple sites on the ownCloud(LAMP) or ownCloud(LEMP) ?

Websoft9 ownCloud stack supports the deployment of multiple applications (websites), but different environments have different operating methods.

# What's the difference between Deployment and Installation?

  • Deployment is a process of installing and configuring a sequence of software in sequence in a different order, which is a complex system engineering.
  • Installation is the process of starting the initial wizard after the application is prepared.
  • Installation is simpler than deployment.

# What's Cloud Platform?

Cloud platform refers to platform manufacturers that provide cloud computing services, such as: Azure, AWS, Alibaba Cloud, HUAWEI CLOUD, Tencent Cloud, etc.

# What is the difference between Instance, Cloud Server, Virtual Machine, ECS, EC2, CVM, and VM?

No difference, just the terminology used by different manufacturers, actually cloud servers