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CiviCRM Image Guide

Version 4.7.23

Websoft9 CiviCRM is a pre-configured, ready to run image for running CiviCRM on Alibaba Cloud.

CiviCRM is a constituent relationship management system designed to meet the needs of advocacy, non-profit and non-governmental groups. It is an open source project, licensed under GNU AGPL 3.CiviCRM is released as a module that runs within the Drupal, Joomla, and WordPress content management systems.

Application Software(CiviCRM4.7.23,WordPress4.8)
Software directory: /data/wwwroot/civicrm
You should know that CiviCRM is a module running within the WordPress

Application Server(PHP7.0,APACHE2.4)
PHP Configuration File: /etc/php/7.0/apache2/php.ini
Apache Vhost Configuration File: /etc/apache2/sites-available
Apache Log Files:/var/log/apache2

Database install directory: /usr/share/mysql
Database data directory: /data/mysql
Database Configuration File: /etc/mysql/mysql.conf.d/mysqld.cnf
PhpMyAdmin install directory: /usr/share/phpmyadmin
Kown more from MySQL User Guide

After the installation of Image,please verify it

  • Login on Alibaba Cloud console,get you Internet IP Address
  • Open you Chrome or Firefox on your local PC,visit the http://Internet IP Address/
  • If verify successfully,you can enter the Start Installation page of this Image
  • If no response from browser,please check the Security Group settings to ensure that port 80 is been allowed

Using Chrome or Firefox to visit: http://Internet IP Addres/ to start the tapplication installation process.It is recommended to complete two steps before the installation:

  • Domain resolution if you want to use (Add an A record to the Internet IP Address of Server from your Domain Control Panel)
  • Modify the MySQL password of Root through PhpMyAdmin

Then access the installation page by domain directly and complete the installation wizard for the following steps:

1. Open your domain name via browser,Visit URL: http://Internet IP Addres/;

2. Select the language,Click “Continue”;


3.Click “Les’s go!”;

4.Fill in your database user, password, and database name;Click “Submit”;

5.Click “Run the install”;

6.Set administrator user, password and mail;Click “Install WordPress”;

7.Wordpress has been installed successfully and we log in the backend to active the CiviCRM plugin.

Use http://<domain name> or <Internet IP Address>/wp-admin  to login to your backend.

8.Then you can find the “CiviCRM Installer” item on the left menu of WordPress

9.Once you see the green “You’re ready to install!” message,Click the “Check Requirements and Install CiviCRM” 
Note:CiviCRM may be configured to use your existing WordPress database, or a separate (new) database.If you still see a red bar with the message “These database details don’t appear to be correct.” – check the Database Details section below your settings for specific errors and problems. Once you correct these problems, click “Recheck requirements” to verify your settings before continuing.

10.After installation, There should now be a CiviCRM link in your WordPress menu. Click that link and the CiviCRM Menu, Shortcuts, Search and New Individual Blocks should appear.

Three usernames and passwords are required for application installation, application using, andapplication maintenance:

1、CiviCRM:Username and password is set by youself when installation,
Backend URL:
2、MySQL Database:Default username and password is root/123456,
Control Panel URL:http://Internet ip Address/phpmyadmin
3、Linux Server:Username is root,Password is set by youself when buying.You can reset the password through console and restart the Server if you have forgotten it
Please Using the putty for Remote and WinSCP for SFTP

CiviCRM extensions allow you to install additional features for your site. Go to the Administer->System Settings->Extensions,the page will automatically list the available “native” extensions from the extensions directory which are compatible with this version of CiviCRM. If you install Custom Searches, Reports or Payment Processor extensions – these will automatically be available on the corresponding menus and screens.

Below are the steps of Extensions installations:

  1. Go to the Administer->System Settings->Extensions page,then Cick “Add new”
  2. Click the “Download” button,and then click the “Download and Install”
  3. The extension’s installation is OK


Routine backup (archives) of the database and application setup is essential to ensure failover is can use Manual Backup as following steps:

  1. Download the entire civicrm directory(/data/wwwroot/civicrm) by SFTP or other tools
  2. Visit http://< Internet IP Address >/phpMyAdmin,login in to the phpMyAdmin Panel
  3. Select your database,then Export it
  4. Click “go” button for backup process,and then download the SQL backup file

Before upgrade you should put the site down for maintenance and always Backup your code, data and config files.

More detais read the

Websoft9 Mantis Image have installed the phpMyadmin

Following is the step for access phpMyadmin

  1. Open Chrome or Firefox on your local PC
  2. visit the http://Internet IP Address/phpMyAdmin,you can enter the login page
  3. select you language,Username:root,Password:123456
  4. Click the button “Go”

Ubuntu Linux

Apache http service

~# service apache2 start
~# service apache2 stop
~# service apache2 restart
~# service apache2 reload  #Configuration file

MySQL  service

~# service mysqld start 
~# service mysqld stop 
~# service mysqld restart 


~# a2dismod ModuleName  #disable Apache2 module
~# a2enmod ModuleName    #enable Apache2 module
~# a2ensite Configuration      #enable vhost configuration
~# a2dissiteConfiguration      #disable vhost configuration

Once installed, CiviCRM keeps your WordPress Users synchronized with corresponding CiviCRM contact records. The ‘rule’ is that there will be a matched contact record for each WordPress user record. Conversely, only contacts who are authenticated users of your site will have corresponding WordPress user records.

When CiviCRM is installed on top of an existing WordPress site, a special CiviCRM Administrative feature allows you to automatically create CiviCRM contacts for all existing WordPress users:

  • Login to your WordPress site with an administrator-level login
  • Click the CiviCRM link in the main navigation block
  • (If your WordPress site makes use of the db_prefix setting (in settings.php – cf. Step 2, above), in de top bar click Administer » System Settings » CMS Database Integration, and update the box for the WordPress Users Table Name so that it includes the prefix.)
  • Click Administer in the menu bar
  • Click Users and Permissions from the drop-down menu, then select Synchronize Users to Contacts

When install new extension from back-end it will not successful,may be the permissions of file and folder is not appropriate,you should change it

Web site root permissions to follow:
file 644, folder 755 ,Permissions Users and groups www-data
If there is a file permissions problem, execute the following three commands:

chown -R www-data.www-data /data/wwwroot/civicrm
find /data/wwwroot/default/civicrm -type d -exec chmod 755 {} \;
find /data/wwwroot/default/civicrm -type f -exec chmod 644 {} \;

Modify the /etc/php/7.0/apache2/php.ini file to increase the allowed size for uploads:

; Maximum size of POST data that PHP will accept.
post_max_size = 16M
; Maximum allowed size for uploaded files.
upload_max_filesize = 16M

then,restart the apache

# systemctl restart httpd

The PHP configuration file allows you to configure the modules enabled, the email settings or the size of the upload files. It is located at /etc/php/7.0/apache2/php.ini.

There are some PHP settings that need to be sufficient to install.

e.g The values for PHP.ini below are suggested values only.

  • memory_limit – Minimum: 256M Recommended: 1G or better
  • upload_max_filesize – Minimum: 20M
  • post_max_size – Minimum: 20M
  • max_execution_time: At Least 120 Recommended: 300

After modifying the PHP configuration file, restart both Apache and PHP-FPM for the changes to take effect:

# systemctl restart httpd

If you receive the message “Maximum execution time of 30 seconds exceeded”.You may also like to extend the max_execution_time for PHP and you can modify it by two methods below

Method one: edit your /etc/php/7.0/apache2/php.ini

; Maximum execution time of each script, in seconds
; Note: This directive is hardcoded to 0 for the CLI SAPI
max_execution_time = 90
; Maximum amount of time each script may spend parsing request data. It's a good
; idea to limit this time on productions servers in order to eliminate unexpectedly
; long running scripts.

Method two: edit your .htaccess:

<IfModule mod_php5.c>
php_value max_execution_time 90